We Help Manage Health Benefits
Supporting Care, Access, & Cost Control
We believe that knowledge – yours and ours – is power and understanding is critical.
When questions come up, you can connect with someone who understands your benefits and can help walk through the details. From claims to coverage, we’re here to help you make sense of it.
Integrated Disease Management
High Tech Service Model
Customized Risk Solutions
Documented Claim Audit & Bill Review Support
Monitored Compliance
Innovative Plan Design
Integrated Medical & Pharmacy Management
Customized Network Management
Complete Retiree Benefit Outsourcing
Wellness Programs
Insight's Value Proposition
Through experienced operations, innovative claim management, flexible plan design and best-in-class vendor partnerships, Insight brings a unique value to our clients and our membership, solutions that are easy to navigate and built for both immediate and long-term savings.
Best-In-Class Customer Service
Experienced Operations
Executive staff involved in every new client implementation, with Service Level Agreements tied to measurable KPIs.
Best-In-Class Vendor Partnerships
No favored vendor practices, partners are chosen and reviewed based on client and member needs.
Innovative Claim Management
High Tech service model built around targeted claim review, bill negotiation, and Third Party Liability recovery.
Flexible & Creative Plan Design
Cost-containment strategies like Management, Dialysis negotiations, and high-performance network steerage.
A Better Experience
Insight combines experienced operations, innovative claim management, flexible plan design and best-in-class vendor partnerships to create meaningful value for clients and members. Our solutions are designed to be easy to navigate, support both immediate and long-term savings, and provide complete transparency in employer data and pricing.
At every step, our mission is to support each covered member with attentiveness, care and respect.
Independent & Local
100% independently owned and operated, with no competing ownership interests.
Executive Involvement
Executive leadership supports every new client implementation.
Ongoing Partnership
Post-implementation reviews and regularly scheduled performance meetings.
Measurable Service
Clear Service Level Agreements supported by defined Key Performance Indicators.
Faster Claim Processing
Clean claims average a 3.5-business-day turnaround, well above industry standards.
Purposeful Automation
Auto-adjudication is intentionally kept below 30% to maintain thoughtful oversight.
Complete Transparency
Full visibility into claim data, pricing and reporting.
Vendor Independence
No favored vendor practices. Recommendations are based on client and member needs.
Comprehensive Local and National Access
Access To Your Needs
Nationwide Reach