We can objectively review potential new vendors. During internal discovery we can help identiy the common goals for your organization, establish benchmarks and navigate the Request For Proposal (RFP) process. Once the vendor is selected, the Insight team follows a project plan to manage the implementation process and ensure timelines are adhered to. We can also proactively identify changing priorities and help allocate resources accordingly. We provide post-implementation review of deliverables to ensure all contract terms and any related Service Level Agreements (SLA) are met.
Our steps are:
- Competency review
- Contract review
- Project plan/implementation oversight
- Post-review audit of deliverables
Our experience in new vendor implementation includes Billing and Enrollment support, Case Management, Pharmacy Benefit Management, Benefit Profiling and more.